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Privacy Policy

I. PRIVACY POLICY AND DATA PROTECTION

Respecting what is established in the current legislation, cerdanyamountainresidences.com (hereinafter, also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated in this privacy policy

This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data on the Internet. Specifically, it respects the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).
  • Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD).
  • Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

Identity of the person responsible for the processing of personal data

The person responsible for processing the personal data collected in cerdanyamountainresidences.com is: Cerdanya Mountain Residences SL, provided with NIF: y2403998y and registered in: Girona Mercantile Registry with the following registration data: Volume: 47523 / Folio 114 / Page 554515, whose representative is: Gerard Escuer Suarez (hereinafter, Data Controller). Their contact details are as follows:

Address: Calle Cisterna 30, Bajos, 08221 Terrassa, Barcelona

Contact phone: 661020084

Fax: 

Contact email: info@cerdanyamountainresidences.com

Data Protection Officer (DPD)

The Data Protection Officer (DPD, or DPO for its acronym in English) is in charge of ensuring compliance with the data protection regulations to which it is subject. cerdanyamountainresidences.com. The User can contact the DPO designated by the Data Controller using the following contact information: info@cerdanyamountainresidences.com; 661020084.

Registration of Personal Data

The personal data collected by cerdanyamountainresidences.com, through the forms extended on its pages, will be entered into an automated file under the responsibility of the Data Controller, and duly declared and registered in the General Registry of the Data Protection Agency that can be consulted on the Agency's website. Spanish Data Protection (http://www.agpd.es), in order to be able to facilitate, streamline and fulfill the commitments established between cerdanyamountainresidences.com and the User or the maintenance of the relationship established in the forms that he fills out, or to attend to a request or query from the same.

Principles applicable to the processing of personal data

The processing of the User's personal data will be subject to the following principles set out in article 5 of the RGPD:

  • Principle of legality, loyalty and transparency: the consent of the User will be required at all times prior to completely transparent information on the purposes for which the personal data is collected.
  • Purpose limitation principle: personal data will be collected for specific, explicit and legitimate purposes.
  • Principle of data minimization: the personal data collected will only be strictly necessary in relation to the purposes for which they are processed.
  • Accuracy principle: personal data must be exact and always updated.
  • Principle of limitation of the retention period: personal data will only be kept in a way that allows the identification of the User for the time necessary for the purposes of its treatment.
  • Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality.
  • Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of data that are processed in cerdanyamountainresidences.com they are both identification data and special categories of personal data within the meaning of article 9 of the RGPD.

Special categories of personal data are understood to be those that reveal ethnic or racial origin, political opinions, religious or philosophical convictions, or trade union affiliation, and the processing of genetic data, biometric data aimed at uniquely identifying a person data, data relating to health or data relating to the sexual life or sexual orientation of a natural person.

For the treatment of special categories of personal data, the explicit consent of the User will be necessary in any case for one or more specific purposes.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. cerdanyamountainresidences.com undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw their consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, the withdrawal of consent will not condition the use of the Website.

On the occasions in which the User must or can provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory. because they are essential for the proper development of the operation performed.

Purposes of the treatment to which the personal data is destined

Personal data is collected and managed by cerdanyamountainresidences.com with the purpose of being able to facilitate, expedite and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms that the latter fills out or to attend to a request or query.

Likewise, the data may be used for a personalization, operational and statistical commercial purpose, and activities of the company's corporate purpose. cerdanyamountainresidences.com, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as to improve the quality, operation and navigation of the Website.

At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the treatment to which the personal data will be used; that is, the use or uses that will be given to the information collected.

Personal data retention periods

Personal data will only be retained for the minimum time necessary for the purposes of its treatment and, in any case, only for the following period: 2 years, or until the User requests its deletion.

At the time the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

The User's personal data will be shared with the following recipients or categories of recipients:

Cerdanya Mountain Residences SL with address at Calle Cisterna 30,LOWS, 08221 Terrassa, Barcelona

In the event that the Data Controller intends to transfer personal data to a third country or international organization, at the time the personal data is obtained, the User will be informed about the third country or international organization to which the transfer is held. intention to transfer the data, as well as the existence or absence of an adequacy decision by the Commission.

Personal data of minors

Respecting the provisions of articles 8 of the RGPD and 13 of the RDLOPD, only those over 14 years of age may grant their consent for the processing of their personal data in a lawful manner by cerdanyamountainresidences.com. If it is a minor under 14 years of age, the consent of the parents or guardians will be necessary for the treatment, and this will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

cerdanyamountainresidences.com undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in such a way as to guarantee the security of personal data and avoid accidental or unlawful destruction, loss or alteration of data. transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted or encrypted. .

However, because cerdanyamountainresidences.com cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a personal data security breach occurs that is likely to entail a high risk to the rights and freedoms of natural persons. Following the provisions of article 4 of the RGPD, a breach of the security of personal data is understood to be any breach of security that causes the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to said data.

The personal data will be treated as confidential by the Data Controller, who undertakes to inform of and guarantee through a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom the information is made accessible. information.

Rights derived from the processing of personal data

The user has about cerdanyamountainresidences.com and may, therefore, exercise the following rights recognized in the RGPD against the Data Controller:

  • Right of access: It is the User's right to obtain confirmation of whether cerdanyamountainresidences.com is treating your personal data or not and, if so, obtain information about your specific personal data and the treatment that cerdanyamountainresidences.com has made or is carrying out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned thereof.
  • Right of rectification: It is the User's right to modify their personal data that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
  • Right of erasure ("the right to be forgotten"): It is the right of the User, provided that the current legislation does not establish otherwise, to obtain the deletion of their personal data when these are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; the personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must take reasonable measures to inform those responsible for processing the personal data of the interested party's request to delete any link to those personal data.
  • Right to limitation of treatment: It is the User's right to limit the processing of their personal data. The User has the right to obtain the limitation of the treatment when he contests the accuracy of his personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.
  • Right to data portability: In the event that the processing is carried out by automated means, the User shall have the right to receive from the Data Controller their personal data in a structured, commonly used and machine-readable format, and to transmit them to another data controller. Whenever technically possible, the Data Controller will transmit the data directly to that other controller.
  • Right of opposition: It is the right of the User not to carry out the processing of their personal data or to cease the processing of the same by cerdanyamountainresidences.com.
  • Right not to be subject to a decision based solely on automated processing, including profiling: It is the User's right not to be the subject of an individualized decision based solely on the automated processing of their personal data, including the creation of profiles, existing unless the current legislation establishes otherwise.

Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference »RGPD cerdanyamountainresidences.com«, specifying:

  • Name, surnames of the User and copy of the DNI. In cases where representation is admitted, identification by the same means of the person representing the User will also be necessary, as well as the document accrediting the representation. The photocopy of the DNI may be replaced by any other legally valid means that proves identity.
  • Request with the specific reasons for the request or information to which you want to access.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document that accredits the request made.

This application and any other attached document may be sent to the following address and/or email:

Postal address: Calle Cisterna 30, Bajos, 08221 Terrassa, Barcelona

Email: info@cerdanyamountainresidences.com

Links to third party websites

The Website may include hyperlinks or links that allow access to web pages of third parties other than cerdanyamountainresidences.com, and therefore are not operated by cerdanyamountainresidences.com. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Claims before the control authority

In the event that the User considers that there is a problem or infringement of current regulations in the way in which their personal data is being processed, they will have the right to effective judicial protection and to file a claim with a control authority, in particular, in the State in which you have your habitual residence, place of work or place of the alleged infringement. In the case of Spain, the control authority is the Spanish Data Protection Agency (http://www.agpd.es).

II. COOKIES POLICY

Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User —in the different devices that can be used to navigate— so that the server remembers certain information that later and only the server that implemented it will read. Cookies facilitate navigation, make it more user-friendly, and do not damage the navigation device.

Cookies are automatic procedures for collecting information regarding the preferences determined by the User during his visit to the Website in order to recognize him as a User, and personalize his experience and use of the Website, and can also, for example, help to identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and after it. However, no cookie allows it to contact the User's telephone number or any other means of personal contact. No cookie can extract information from the User's hard drive or steal personal information. The only way for the User's private information to be part of the Cookie file is for the User to personally give that information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the aforementioned Privacy Policy will apply to them. In this sense, for the use of the same, the consent of the User will be necessary. This consent will be communicated, based on an authentic choice, offered through an affirmative and positive decision, before the initial treatment, removable and documented.

Own cookies

They are those cookies that are sent to the User's computer or device and managed exclusively by cerdanyamountainresidences.com for the best functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies allow the User to be recognized as a recurring visitor to the Website and adapt the content to offer content that meets your preferences.

Third party cookies

They are cookies used and managed by external entities that provide cerdanyamountainresidences.com services requested by the same to improve the Website and the user experience when browsing the Website. The main objectives for which third-party cookies are used are to obtain access statistics and analyze browsing information, that is, how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place to which the IP address from which the User accesses, the number of Users who access, the frequency and recurrence of visits, the time of visit, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website, and detect new needs to offer Users Content and/or service of the highest quality. In any case, the information is collected anonymously and Web Site trend reports are prepared without identifying individual users.

You can obtain more information about cookies, information about privacy, or consult the description of the type of cookies used, their main characteristics, expiration period, etc. at the following link(s):

Google Analytics- https://developers.google.com/analytics

The entity(ies) in charge of supplying cookies may transfer this information to third parties, as long as it is required by law or a third party processes this information for said entities.

Social network cookies

cerdanyamountainresidences.com incorporates social network plugins, which allow access to them from the Website. For this reason, social network cookies may be stored in the User's browser. The owners of these social networks have their own data protection and cookie policies, being themselves, in each case, responsible for their own files and their own privacy practices. The User must refer to them to find out about said cookies and, where appropriate, the processing of their personal data. For information purposes only, the links in which these privacy and/or cookie policies can be consulted are indicated below:

Facebook: https://www.facebook.com/policies/cookies/

Twitter: https://twitter.com/es/privacy

Instagram: https://help.instagram.com/1896641480634370?ref=ig

Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx

Google+: https://policies.google.com/technologies/cookies?hl=es

Pinterest: https://policy.pinterest.com/es/privacy-policy

LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies

Disable, reject and delete cookies

The User can disable, reject and delete the cookies—totally or partially—installed on his device through the configuration of his browser (among which are, for example, Chrome, Firefox, Safari, Explorer). In this sense, the procedures to reject and delete cookies may differ from one Internet browser to another. Consequently, the User must refer to the instructions provided by the Internet browser they are using. In the event that you reject the use of cookies—totally or partially—you may continue to use the Website, although the use of some of its features may be limited.

III. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy and Cookies Policy, as well as accepting the processing of their personal data so that the Data Controller can proceed to same in the form, during the periods and for the purposes indicated. The use of the Website will imply the acceptance of its Privacy and Cookies Policy.

cerdanyamountainresidences.com reserves the right to modify its Privacy and Cookies Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy and Cookies Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.

This Privacy and Cookies Policy was updated on 03/14/2022 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in relation to regarding the processing of personal data and the free circulation of these data (RGPD).